Tag: Eugene Rentals

Handy Info For New Von Klein Property Management Tenants!

Larry & Carmon von Klein
Larry & Carmon von Klein have owned and operated Von Klein Property Management for 25+ years!

It’s the beginning of a new school year and September is going to a very busy month for the Von Klein staff- “Move In Days” are finally here!  We are here to help all of our residents have a smooth move in process so read through these tips and bookmark this post, you never know when this info will come in handy:

  • If your move in date and lease signing date are the same, your security deposit is due with your first month’s rent. Please note that you will not receive keys until you have a zero balance.
  • If you are moving in this month, your security deposit was due on August 1st. This policy is in place because it ensures that you have a zero balance on your account and causes less confusion at move in time.
  • To get a parking space you must come to our office (or see your onsite manager, if applicable) for a parking permit when we post a notice on your door for your complex that they are ready. Please bring your driver’s license and registration- and not your insurance. The car must be registered under your name or under your parents name. Each unit comes with ONE parking spot at no extra cost to you. If you lose or misplace your first parking permit, you may purchase a second parking permit for $5.00.
  • Plug the following numbers into your phone (if applicable)
    von Klein office – 541-485-7776
    von Klein Emergency – 541- 686-0743
    EWEB Electric Company – 541-484-6016
    Northwest Natural Gas – 541-351-3661
    Century Link Phone Company – 1-800-244-1111
    Comcast Cable Company – 541-484-3000
    University Police Station – 541-682-8350
    Diamond Parking – 541-343-3733
    UO Conflict Resolution Services: 541-346-0617
    Community Mediation Services 541-344-5366
    ASUO Legal Services 541-346-4273

Bookmark these University of Oregon Resources (in case you ever need them)

City of Eugene

  • City of Eugene
    Information about the City of Eugene including services and city events.
  • Eugene Police Department
    Safety and police enforcement information for students and community members.

City of Eugene Parking

Download these Off-Campus Resources

If you need any assistance, we are here to help!  Please contact our office during business hours at (541) 485-7776. Our office is located at 1301 Ferry St., Eugene, OR 97401. We are here to help you! Happy move in!

Going Somewhere for Winter Break? Follow These Safety Tips

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Reposted from The Pond & Beyond

The holiday break brings relaxation from the day-to-day demands of college life and for many, an opportunity to leave the area to enjoy time with family and friends. However, students are not the only ones who look forward to this time of year!

Here are some tips to keep your things safe while you’re away.
These simple and effective tips to protect your property can make the difference between coming home relaxed and ready to take on the new challenges of winter term and becoming a statistic for future students to learn from.

BURGLARY PREVENTION

Lock doors and windows
Take valuables like small electronics with you
Cose your blinds and leave a radio or TV and a light on

THEFT FROM VEHICLE PREVENTION

Don’t leave ANYTHING in your vehicle
Lock all doors and windows
Park in well-lit areas

THEFT OF VEHICLE PREVENTION

Use a steering wheel locking device
Use a vehicle security system that disables the ignition

Not Leaving for the Break?
For those who will be in the area for winter break, help protector your neighbor’s stuff by reporting suspicious activity to the Eugene Police non-emergency number at 541-682-5111!

Be sure to click here to download our Winter Break Safety Tips!

photo credit: UC Irvine via photopin cc

Five Things You Can Do to Get Your Security Deposit Back

Cleaning

One of the most common questions that we get from our tenants is “How do I get my security deposit back?”

Getting your security deposit back is a legitimate concern for a lot of renters.   Aside from the typical cleaning, there are some key factors that renters should know about to protect themselves and their money.

1. Document the Condition of the Apartment BEFORE Moving In.

We encourage our tenants to do a meticulous walk through before moving in. Using a checklist, detail the condition of each room in the apartment. Photograph and make note of any flaws that exists already (broken towel bars, cupboards that don’t close all the way, blemishes on the walls, scratches in the wood, etc).

2. Notify us of any problems before you move in.

Once you have documented any issues with your apartment, no matter how small, please bring them to our attention! We need to be made aware of any problems our tenants on the property before moving in or during your lease period.
We understand that problems arise, and it is better to be on the same page from beginning to end. Developing a mutual understanding of what you may be responsible for is an essential part of any lessee/lessor relationship. In fact, we give two full weeks from the time you move in to notify us of any issues with the rental. We can decide together whether it is something that needs to be fixed or just noted on the agreement so that you are not held responsible for the damage.

3. Maintain and clean your living space.

There is a famous saying that goes “An ounce of prevention is worth a pound of cure.” This certainly applies to renters. Take preventative measures to avoid unnecessary hassle when you move out. Take care of the carpets, clean up stains before they set, clean the bathrooms and the kitchen on a regular basis to prevent mold and mildew, etc. Do not wait until the last week to fix everything that may have been broken during your lease. Make it a goal to leave the apartment or house in better condition than how you found it.

4. Do the Walk-Through.

At the end of the lease, the hands-down safest bet for getting back the security deposit is to do a walk-through. We will discuss problem areas and give the renter the opportunity to correct any issues, or quote a price for a third party to do so. The typical rate for cleaning from our cleaners is around $30/hour. We can tell you approximately how long we think it will take, and work with you to find the best solution for everyone. We highly recommend scheduling this walk through a week in advance of the end of the lease to ensure a time that works best for your schedule.

5. Prepare for the Unavoidable.

It is our practice to clean the carpets and drapes between each renter. This is unfortunately a cost that cannot be avoided, no matter how strict your “No Shoes” policy. However, the good news is, like our cleaning service, we have agreements with carpet cleaners in town that are typically half of what a renter might pay on their own.

Ultimately, we want our renters to be happy with their home. If you feel that you are not being treated fairly, or that the rental is not up to par, we want to know about it. Please feel free to contact us with any questions or concerns you may have. We have a variety of avenues for our renters to reach us – you can use the Contact Us page of our website, Facebook Page, or call us directly at (541) 485-7776.

photo credit: bark via photopin cc