Handy Info For New Von Klein Property Management Tenants!

Larry & Carmon von Klein
Larry & Carmon von Klein have owned and operated Von Klein Property Management for 25+ years!

It’s the beginning of a new school year and September is going to a very busy month for the Von Klein staff- “Move In Days” are finally here!  We are here to help all of our residents have a smooth move in process so read through these tips and bookmark this post, you never know when this info will come in handy:

  • If your move in date and lease signing date are the same, your security deposit is due with your first month’s rent. Please note that you will not receive keys until you have a zero balance.
  • If you are moving in this month, your security deposit was due on August 1st. This policy is in place because it ensures that you have a zero balance on your account and causes less confusion at move in time.
  • To get a parking space you must come to our office (or see your onsite manager, if applicable) for a parking permit when we post a notice on your door for your complex that they are ready. Please bring your driver’s license and registration- and not your insurance. The car must be registered under your name or under your parents name. Each unit comes with ONE parking spot at no extra cost to you. If you lose or misplace your first parking permit, you may purchase a second parking permit for $5.00.
  • Plug the following numbers into your phone (if applicable)
    von Klein office – 541-485-7776
    von Klein Emergency – 541- 686-0743
    EWEB Electric Company – 541-484-6016
    Northwest Natural Gas – 541-351-3661
    Century Link Phone Company – 1-800-244-1111
    Comcast Cable Company – 541-484-3000
    University Police Station – 541-682-8350
    Diamond Parking – 541-343-3733
    UO Conflict Resolution Services: 541-346-0617
    Community Mediation Services 541-344-5366
    ASUO Legal Services 541-346-4273

Bookmark these University of Oregon Resources (in case you ever need them)

City of Eugene

  • City of Eugene
    Information about the City of Eugene including services and city events.
  • Eugene Police Department
    Safety and police enforcement information for students and community members.

City of Eugene Parking

Download these Off-Campus Resources

If you need any assistance, we are here to help!  Please contact our office during business hours at (541) 485-7776. Our office is located at 1301 Ferry St., Eugene, OR 97401. We are here to help you! Happy move in!

Five Things You Can Do to Get Your Security Deposit Back

Cleaning

One of the most common questions that we get from our tenants is “How do I get my security deposit back?”

Getting your security deposit back is a legitimate concern for a lot of renters.   Aside from the typical cleaning, there are some key factors that renters should know about to protect themselves and their money.

1. Document the Condition of the Apartment BEFORE Moving In.

We encourage our tenants to do a meticulous walk through before moving in. Using a checklist, detail the condition of each room in the apartment. Photograph and make note of any flaws that exists already (broken towel bars, cupboards that don’t close all the way, blemishes on the walls, scratches in the wood, etc).

2. Notify us of any problems before you move in.

Once you have documented any issues with your apartment, no matter how small, please bring them to our attention! We need to be made aware of any problems our tenants on the property before moving in or during your lease period.
We understand that problems arise, and it is better to be on the same page from beginning to end. Developing a mutual understanding of what you may be responsible for is an essential part of any lessee/lessor relationship. In fact, we give two full weeks from the time you move in to notify us of any issues with the rental. We can decide together whether it is something that needs to be fixed or just noted on the agreement so that you are not held responsible for the damage.

3. Maintain and clean your living space.

There is a famous saying that goes “An ounce of prevention is worth a pound of cure.” This certainly applies to renters. Take preventative measures to avoid unnecessary hassle when you move out. Take care of the carpets, clean up stains before they set, clean the bathrooms and the kitchen on a regular basis to prevent mold and mildew, etc. Do not wait until the last week to fix everything that may have been broken during your lease. Make it a goal to leave the apartment or house in better condition than how you found it.

4. Do the Walk-Through.

At the end of the lease, the hands-down safest bet for getting back the security deposit is to do a walk-through. We will discuss problem areas and give the renter the opportunity to correct any issues, or quote a price for a third party to do so. The typical rate for cleaning from our cleaners is around $30/hour. We can tell you approximately how long we think it will take, and work with you to find the best solution for everyone. We highly recommend scheduling this walk through a week in advance of the end of the lease to ensure a time that works best for your schedule.

5. Prepare for the Unavoidable.

It is our practice to clean the carpets and drapes between each renter. This is unfortunately a cost that cannot be avoided, no matter how strict your “No Shoes” policy. However, the good news is, like our cleaning service, we have agreements with carpet cleaners in town that are typically half of what a renter might pay on their own.

Ultimately, we want our renters to be happy with their home. If you feel that you are not being treated fairly, or that the rental is not up to par, we want to know about it. Please feel free to contact us with any questions or concerns you may have. We have a variety of avenues for our renters to reach us – you can use the Contact Us page of our website, Facebook Page, or call us directly at (541) 485-7776.

photo credit: bark via photopin cc

Your Stuff is Worth More than You Think! Get Renters Insurance!

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It doesn’t matter where you live, your personal belongings are important and losing them could be devastating. The responsibility for protecting all your belongings is yours — along with the cost of replacing them if disaster strikes.

If you don’t have renters insurance, you are betting against an unforeseen circumstance happening to you: a fire, theft, vandalism, water damage, a natural disaster, or worse. Is that a wager you can afford to lose?

Too many people forgo renters insurance because they think their stuff isn’t worth much. This is not the wisest choice because

a) renters insurance is usually very affordable
b) you stuff is worth a lot more than you might think

According to USAA.com, “the average renter has more than $20,000 in personal belongings. Just think about how much it would cost to replace your clothing, books, furniture, laptop computer, flat-screen TV, bicycle, smartphone and everything else you’ve accumulated over the years.”

Renters insurance differs from company to company, so make sure you compare benefits before buying.  If you already have insurance for your vehicle, start with that company and request information.

Some key features to look for (source: USAA.com):

Replacement cost coverage. This provides enough money to buy a new item to replace the one you’ve lost. That’s better than a policy that only covers an item’s actual cash value. For example, if your 10-year-old TV is destroyed, a replacement cost policy would cover the price of a brand-new set. An actual cash value plan would only give you what the TV was worth at the time it was destroyed.

Protection against severe weather and other events. Make sure your policy not only covers property damaged or destroyed by fire but also by flooding, earthquakes and other natural disasters.

Coverage of items in your car. The policy should pay for personal items if they are stolen from your vehicle.

Living expenses if forced to move. If damage to your apartment or rental property requires you to temporarily live elsewhere, renters insurance will reimburse your living expenses.

Medical expense coverage. This helps reimburse guests for medical expenses related to injuries that happen at your place.

Liability insurance. If an injured guest sues you, liability coverage can help with legal bills and will pay damages if you’re found liable for them.

Visit the U of O’s Off-Campus Student Resources and Programs page for more resources.

photo credit: Sakurako Kitsa via photopin cc

Von Klein Property Management to Begin Leasing for 2014-2015 School Year in February!

The Prefontaine – 1801 University St.  Photo @ Peter Drustard
The Prefontaine – 1801 University St. Photo @ Peter Dustrud

Are you a student looking for a new home (or simply want to keep the one that you currently have)? Beginning February 5, 2014 Von Klein Property Management will begin leasing for 2014-2015 school year! We have an abundance of properties suited to a range of styles and budget. These rental units go fast, so act quickly! To schedule an appointment for any of our properties, contact us at (541) 485-7776 Monday – Friday 9:00 am to 4:00 pm. You can also email us at vkpm@vonkleinrentals.com. For all other inquiries, please use our contact form by clicking here.

On February 5, 2014 we will accept applications and make viewing appointments for the following buildings.

The Commons

1875 Alder Street, Eugene, Oregon
This complex features huge 4 and 5 bedroom units with high end amenities right next to campus!!! Click here to learn more about this building’s features.

Commons on Alder – 1875 Alder St.
Commons on Alder – 1875 Alder St.
Commons on Alder – 1875 Alder St.
Commons on Alder – 1875 Alder St.

Steelhead Townhouses

540 East 14th Ave, Eugene, Oregon
These sophisticated townhouses were designed with energy efficiency and comfort in mind. Each unit boasts four spacious bedrooms, two full bathrooms and plenty of space and amenities. Click here to learn more about this popular complex.

Steelhead Townhouses – 540 East 14th Ave
Steelhead Townhouses – 540 East 14th Ave

Kokanee Place

1570 High Street, Eugene, Oregon
Each unit in Kokanee Place is comprised of a three-story townhouse, beatiful architectural styling, 20-foot high vaulted ceilings, and an undeniable”wow” factor. Offering a host of additional features, the Kokanee is just something you must see for yourself to believe. Click here to learn more about the comfortable features in this building.

Kokanee-Place-03
Kokanee Place Photo @ Peter Dustrud

 

Kokanee Place
Kokanee Place Photo @ Peter Dustrud

Indigo Place

89 East 19th Ave, Eugene, Oregon
Free Internet, Low energy bills, Washer/dryer in each unit, Oversized windows, high ceilings, remarkable views, abundant natural light….need we go on? Learn more about this architecturally stunning property near the heart of the charming South University neighborhood.

Indigo Place – 889 East 19th Ave
Indigo Place – 889 East 19th Ave Photo @ Peter Dustrud
Indigo Place Eugene
Indigo Place Photo @ Peter Dustrud

Prefontaine

This 20 unit residential living complex is located at the epicenter of the University of Oregon campus, on the corner of 18th Avenue and University Street. This property features rises five stories, providing majestic views of the beloved McArthur Court and Hayward Field. Click here to learn more about the Prefontaine’s features.

The Prefontaine – 1801 University St.  Photo @ Peter Drustard
The Prefontaine – 1801 University St. Photo @ Peter Dustrud
The Prefontaine – 1801 University St. Photo @ Peter Dustrud
The Prefontaine – 1801 University St. Photo @ Peter Dustrud

 

1856 Onyx Alley House

This charming 2 bedroom/1 bathroom house is conveniently located close the heart of the University of Oregon campus and is available in August 2014-August 2015! Click here to learn more or call (541) 485-7776 to schedule a tour.

1856 Onyx Alley House
1856 Onyx Alley House